Turkish Statistical Institute has conducted an information and communication technology (ICT) usage survey on households and individuals in the country.

According to the survey, internet usage of individuals aged 16-74 was 79.0% in 2020. This proportion was 75.3% in the previous year. When internet usage proportion is analyzed by sex; it was observed that this proportion was 84.7% for males and 73.3% for females.

Proportion of households with Internet access has reached 90.7%

It was observed that 90.7% of the households had access to the Internet from home. This proportion was 88.3% in the previous year.

89.9% of households had broadband Internet connection

The proportion of households that access the Internet with broadband connection was 89.9% in 2020. In terms of broadband connection types, while 50.8% of households used fixed broadband connection (ADSL, cable, optic fiber, etc.), 86.9% of households used mobile broadband connection to access the Internet. The proportion of households with broadband internet access was 87.9% in the previous year.

The proportion of using e-government services was 51.5%

The proportion of individuals using the Internet in the twelve-month period between April 2019 and March 2020 for interaction with public authorities and activities for personal purposes was 51.5% among individuals aged 16-74. This proportion was 51.2% in the same period of the previous year. Among the purposes of using e-government services, obtaining information from websites ranked first with 48.7%.

The proportion of ordering or purchasing products online was 36.5%

The proportion of individuals aged 16-74 who ordered or purchased goods or services for personal use over the Internet was 36.5% in the twelve-month period covering April 2019 and March 2020. This proportion was observed as 34.1% in the same period of the previous year.

The proportion of ordering or purchasing goods or services over the Internet by sex was 40.2% for males and 32.7% for females. This proportion was observed as 38.3% and 29.9%, respectively, in the same period of the previous year.

Clothes, shoes or accessories were purchased with 60.9% at most

60.9% of individuals who ordered or purchased goods or services online purchased clothes, shoes or accessories. This was followed by printed books, magazines or newspapers with 26.1%, deliveries from restaurants, fast-food chains, catering service with 22.5%, cosmetics, beauty or wellness products with 21.1%, cleaning products or personal hygiene products with 17.6%. materials and furniture, home accessories or gardening products with 17.0%.

Most ordered or purchased product groups on the Internet by males; clothes, shoes or accessories with 54.2%, deliveries from restaurants, fast-food chains, catering service with 24.1% and printed books, magazines or newspapers with 22.5%, while by females; clothes, shoes or accessories with 68.5%, cosmetics, beauty or wellness products with 31.5% and printed books, magazines or newspapers with 30.2%. (ILKHA)